New additions to our IT support team

New additions to our IT support team

Already hard at work

Say "hello" to our two newest IT support team members - Dan Thomas and James Sly. Dan and James are BTP's latest recruits and they have joined our growing IT technical team in Eastleigh.

Dan is our new helpdesk supervisor. He has joined BTP after working for a large company providing support to the healthcare industry. He has previously worked with one of our helpdesk technicians, Sam.  Dan has been in the IT support business for about 9 years now, and is already proving to be an asset to BTP.

James has just started with BTP as an IT Apprentice. He will be learning the business with us over the next 18 months, starting with answering the phone and logging support cases. Over the coming months we look forward to his development into a junior support technician.

If you've called our IT support help desk over the last couple of weeks, you'll probably already have spoken to Dan and James who, as we speak, are hard at work supporting our Hampshire-based client with all manner of technical questions.

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